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Professional Sexual Harassment Prevention for the Hospitality Industry

Categories: Hospitality

About Course

Protect your staff, your customers, and your business. This course covers federal and NJ state laws regarding workplace conduct, bystander intervention, and liability.

What Will You Learn?

  • Identify sexual harassment as defined by Federal (EEOC) and NJ State laws.
  • Differentiate between Quid Pro Quo and Hostile Work Environment.
  • Understand legal liability regarding third-party harassment (customers and vendors).
  • Apply Bystander Intervention techniques to maintain a safe workplace.
  • Recognize the legal consequences of Retaliation in the workplace.

Course Content

1. Foundations of Workplace Respect
Lesson 1.1: What is Sexual Harassment? (Legal Definitions). Lesson 1.2: Quid Pro Quo vs. Hostile Work Environment. Lesson 1.3: Federal (EEOC) and New Jersey (LAD) Laws.

  • Lesson 1.1: What is Sexual Harassment?
  • Lesson 1.2: Quid Pro Quo vs. Hostile Work Environment
  • Lesson 1.3: Who is Protected?
  • Test 1 Lesson

2: Identifying Prohibited Conduct
Lesson 2.1: Verbal Harassment: Jokes, Comments, and Pet Names. Lesson 2.2: Non-Verbal & Visual Harassment: Gestures and Digital Media. Lesson 2.3: Physical Harassment: Understanding Personal Space. Lesson 2.4: The "Reasonable Person" Standard.

3: Liability and Third-Party Harassment
Lesson 3.1: Employer Liability: Your Responsibility to Protect Staff. Lesson 3.2: Third-Party Harassment: Dealing with Customers and Vendors. Lesson 3.3: The Legal Risks of "The Customer is Always Right."

4: Response, Reporting, and Intervention
Lesson 4.1: How to Report an Incident (Internal Procedures). Lesson 4.2: Bystander Intervention: The 5 D's Strategy. Lesson 4.3: Retaliation: Why it is Illegal and How to Prevent it.

5: Final Evaluation & Certification
Quiz: Final Knowledge Assessment (Required: 80% to pass). Lesson: How to Download and Verify Your Certificate.

Lesson 5.2: Claim Your Certificate
Once you successfully complete the course, your certificate will be generated automatically. You will receive an email with your certificate attached. Validity: This certification is valid for one year from the date of issuance. Verification: Employers can verify the authenticity of this certificate by scanning the QR code. Verification: Your employer can verify this document by scanning the QR code.

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